Shipping Policy

Effective Date: June 2026

At Charming Little Shops, we are committed to delivering your order as quickly and efficiently as possible. This Shipping Policy outlines our processing times, delivery estimates, tracking procedures, and shipping-related responsibilities.

Order Processing

Orders are typically processed within 1–5 business days after payment has been successfully received and verified.

Processing times may vary during holidays, promotional events, peak shopping seasons, inventory audits, or due to unforeseen operational circumstances.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Time

Estimated delivery times vary depending on the destination, shipping carrier, and local logistics conditions.

United States: 7–15 Business Days
Canada: 8–18 Business Days
United Kingdom: 7–15 Business Days
Australia: 8–18 Business Days
Europe: 8–20 Business Days
Other International Locations: 10–25 Business Days

Please note that delivery estimates are provided for reference only and are not guaranteed.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Tracking updates may take several days to appear after the package has been handed over to the carrier.

Customers are responsible for monitoring shipment progress using the provided tracking number.

Shipping Fees

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

From time to time, we may offer free shipping promotions on qualifying orders. Eligibility requirements will be clearly displayed on our website.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

We are not responsible for delays, lost shipments, or additional charges resulting from incorrect, incomplete, or outdated shipping addresses provided by the customer.

If you notice an error in your shipping information, please contact us immediately after placing your order.

Lost or Delayed Shipments

While we work closely with our shipping partners, delivery delays may occasionally occur due to circumstances beyond our control, including:

Severe weather conditions
Customs inspections
Transportation disruptions
Carrier operational delays
Peak holiday shipping periods
Natural disasters or force majeure events

If your package appears significantly delayed, please contact us and we will assist in investigating the shipment status.

Lost Packages

If tracking information indicates that your package has been delivered but you have not received it, we recommend:

Checking with household members or neighbors
Inspecting secure delivery locations around your property
Contacting the shipping carrier directly

If the package cannot be located, please contact our customer support team for further assistance.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, value-added taxes (VAT), or other fees imposed by local authorities.

These charges are not included in product prices or shipping fees unless explicitly stated and are the responsibility of the customer.

Undeliverable Packages

Packages returned due to failed delivery attempts, refusal of delivery, or incorrect shipping information may be subject to additional shipping charges before reshipment.

Any original shipping fees paid may not be refundable in such cases.

Separate Shipments

Orders containing multiple items may be shipped separately from different fulfillment centers to ensure faster delivery and inventory availability.

In such cases, multiple tracking numbers may be issued for a single order.

Policy Updates

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes will become effective immediately upon publication on this page.

Contact Us

For shipping-related questions or assistance with an order, please contact our customer support team:

Email: sales@charminglittleshops.online